Keep business deliveries organized
Simple habits to help your team prepare orders, coordinate pickups, and follow up with customers.
Keep one clear dispatch list
Record the order reference, recipient details, package count, and any collection amount in one place. Check the information before packing so each parcel matches the correct order.
Agree on pickup arrangements
Discuss your usual parcel volumes, destinations, and pickup needs with your delivery partner. Prepare packed orders together and flag any special handling requirements in advance.
Follow up after dispatch
Match each tracking code to its order and share it with the customer. Review delivery exceptions and, for cash-on-delivery orders, confirm collection and settlement details with your delivery partner.